Privacy Policy

Poppy Act

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information through the following methods:

Contact Forms: Information you provide when filling out our contact forms, including your name, email address, phone number, and message content.

Membership Sign-Ups: Information collected when you sign up as a member, whether paid or unpaid, including your name, email address, and payment details (if applicable).

Website Analytics Tools: Data collected through tools such as Google Search Console and RankMath, including website usage statistics and traffic patterns.

Spam Control Software: To ensure security and prevent spam, we may process IP addresses and other identifiers through tools like anti-spam software.

Performance Caching Plugins: Non-identifiable information may be collected to optimize website performance and improve your browsing experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

•Responding to your inquiries submitted via contact forms.

•Managing and processing membership applications and payments.

•Improving website performance, functionality, and user experience.

•Analyzing website traffic and user behavior to enhance our services.

•Maintaining website security and preventing unauthorized access or spam.

3. Sharing Your Information

We value your privacy and will not sell or share your personal information with third parties, except when required to do so by law or when necessary to provide specific services, such as:

•Payment processing for memberships.

•External service providers who assist with website analytics, spam control, and performance optimization.

All third-party services we use comply with POPIA and have their own privacy policies.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Security of Your Information

We take reasonable technical and organizational measures to protect your personal information against loss, theft, unauthorized access, or disclosure.

6. Your Rights

Under the POPIA, you have the following rights:

Access: Request a copy of your personal information we hold.

Correction: Request updates or corrections to your information.

Deletion: Request the removal of your personal information, subject to legal requirements.

Objection: Object to the processing of your information under certain circumstances.

To exercise these rights, please contact us at info@rietvleiview.co.za

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website and track user behaviour for analytical purposes. You can adjust your browser settings to manage or disable cookies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: info@rietvleiview.co.za

Phone: +27 72 901 6305

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